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How do I change or reset my password?

When should I change my password? Where can I change my password? How and where can I reset my password?

Carmen Zimmermann avatar
Written by Carmen Zimmermann
Updated over a week ago

In this article you will learn:

The procedures described here are intended exclusively for users who do not log in to Allex via SSO.

1. When should I change my password?

In most cases where there are security guidelines, the regular changing of passwords is prescribed as a safety measure.

If no security guidelines are specified, it is still advisable to change the password regularly for security reasons.

2. Where can I change my password?

Change your password in your profile settings.

  • Click on your profile picture in the bottom left-hand corner

  • Select My profile

  • Click on Change password in the Profile settings

  • The Change password dialog will be displayed

  • Enter the current password

  • Enter the new password - follow the guidelines for a secure password

  • Confirm the new password by entering it again

  • Click on Save

A message informs you that the password has been successfully changed:

3. How and where can I reset my password

If you have forgotten your password, you can reset it and set a new one.

  • Open the Allex login page in your browser: app.allex.ai

  • Click on Forgot password?

  • Enter your email address and click on Send
    You will receive an email from Allex with instructions on how to reset your password .

  • In the email you receive, click on Reset my password

  • A dialog is displayed in the browser in which the new password is entered

  • Enter the new password and confirm it afterward - follow the guidelines for a secure password

  • Click on Reset

You will be automatically logged in to Allex with the new password.

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